Friday, April 24, 2009

Wash Day

Another new home support worker today, which turns out to be okay. The last one was nice, just a real language barrier, which isn't good when dealing with an elderly woman, who has hearing issues.

The one today, seemed more friendly than any of the others. More pleasent, and talkative, which I think helps. It gets Mom more talkative, makes her think too, which is good for her. And the wash up, was, well, better than the others. Plus she applied the lotion and cream, that mom needs for her legs & tushie.

And yet, once again, the private outfit running this for the Government, has yet to provide the so called 'yellow book' that helps any 'new' worker to know exactly what is required.  Plus, it is supposed to be where they can list any issues, which can be followed up by other workers, and by medical personnel.

For example, a rash or something on Mom's tushie, would be listed, and could be followed, as to severity, etc.  The Government end seem to have a good grasp of this principle, yet the private firm seems unaware of how important it is. Makes you wonder, is it due to their cost cutting methods, or they are simply too lazy to visit and set it up, as mandated by their contract?

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